Platform Usage Policy

Rules and conditions for using UnlockYourTravel.com

This Platform Usage Policy outlines the rules and conditions governing access to and use of UnlockYourTravel.com. It applies to all users of the platform, including visitors, customers, and suppliers.

UnlockYourTravel.com is owned and operated by BillStreet LLC, a registered company in Mongolia. By accessing or using the platform, you agree to comply with this policy in addition to the applicable Terms of Use.

1. Purpose of the Platform

UnlockYourTravel.com operates as an online travel marketplace that connects travelers with third-party suppliers offering accommodations, tours, activities, transportation, and related travel services.

The platform is intended solely for lawful travel planning, booking, and related informational purposes.

2. Permitted Use

Users may use UnlockYourTravel.com to:

  • Browse travel services and information
  • Make legitimate bookings for personal or business travel
  • Manage bookings in accordance with applicable policies
  • Communicate with suppliers or support teams through approved platform channels

All use of the platform must comply with applicable laws, regulations, and platform policies.

3. Prohibited Use

Users must not:

  • Use the platform for any unlawful, fraudulent, or misleading purpose
  • Make speculative, false, or duplicate bookings
  • Attempt to manipulate pricing, availability, reviews, or search results
  • Circumvent payment systems, fees, or commission structures
  • Access or attempt to access systems, data, or accounts without authorization
  • Introduce malware, automated scripts, bots, or harmful code
  • Use scraping, data mining, or automated data collection tools without permission
  • Impersonate another person, business, or entity
  • Misuse customer or supplier information

4. Account Responsibility

Where account registration is required:

  • Users are responsible for maintaining the confidentiality of their account credentials
  • All activity conducted under an account is the responsibility of the account holder
  • Users must provide accurate, current, and complete information

UnlockYourTravel.com reserves the right to suspend or terminate accounts that violate platform policies.

5. Content & Information Accuracy

  • Users and suppliers are responsible for the accuracy of information they submit to the platform
  • Listings, descriptions, images, and pricing must comply with Content Guidelines
  • Misleading, false, or outdated content may be removed without notice

UnlockYourTravel.com does not guarantee the accuracy of third-party content but takes reasonable steps to maintain quality.

6. Reviews & Feedback

  • Reviews and feedback must be genuine, relevant, and respectful
  • Fake, incentivized, or abusive reviews are prohibited
  • UnlockYourTravel.com reserves the right to moderate, remove, or restrict reviews that violate policies

For more information about how our review system works, please refer to the Content Guidelines section.

7. Platform Availability & Modifications

  • Access to the platform may be temporarily suspended for maintenance, updates, or technical issues
  • Features, functionality, or content may be modified, updated, or discontinued at any time

UnlockYourTravel.com does not guarantee uninterrupted availability of the platform.

8. Enforcement & Consequences

Violation of this Platform Usage Policy may result in:

  • Warnings or temporary restrictions
  • Suspension or termination of accounts
  • Cancellation of bookings
  • Withholding of payouts or refunds, where applicable
  • Legal action in cases of serious or repeated violations

9. Intellectual Property

All platform content, including trademarks, logos, text, design, and software, is the property of BillStreet LLC or its licensors and is protected by intellectual property laws.

Unauthorized use, reproduction, or distribution of platform content is prohibited.

10. Policy Updates

BillStreet LLC reserves the right to update this Platform Usage Policy at any time. Updates take effect immediately upon publication on UnlockYourTravel.com.